Privacy Policy
Welcome To Velora
1. Who We Are
Velora is a modern travel marketplace designed to help travelers discover, compare, and book flights, hotels, tours, airport transfers, cruises, and curated travel experiences worldwide.
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:
Email: hello@veloratravel.world
Website: veloratravel.world
2. Information We Collect
We may collect and process the following categories of information:
Identity Information
- Name
- Username or account details
- Date of birth (where applicable)
Contact Information
- Email address
- Phone number
- Billing address
Booking & Transaction Information
- Travel preferences
- Booking details
- Payment-related information
- Travel itinerary details
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies and analytics data
Usage Information
- Pages visited
- Search activity
- Website interactions
- Referral sources
Marketing Preferences
- Subscription preferences
- Communication preferences
- Marketing consent selections
3. Special Categories of Information
In certain cases, you may voluntarily provide information relating to:
- Medical or mobility requirements
- Dietary requirements
- Accessibility needs
- Religious preferences related to travel arrangements
This information is used solely for the purpose of arranging and supporting your travel experience.
4. How We Collect Information
We collect information through:
- Forms submitted on our website
- Booking or inquiry requests
- Newsletter signups
- Customer support interactions
- Cookies and analytics tools
- Third-party integrations and affiliate partners
- Social media interactions
5. How We Use Your Information
We use your information to:
- Process travel inquiries and bookings
- Provide customer support
- Improve website performance and user experience
- Send booking confirmations and updates
- Personalize recommendations and travel offers
- Analyze website usage and performance
- Prevent fraud and protect website security
- Send marketing communications where permitted
6. Affiliate Partners & Third-Party Services
Velora works with trusted third-party travel providers, affiliate networks, and booking platforms including but not limited to:
- Travelpayouts
- com
- GetYourGuide
- TourRadar
- KiwiTaxi
- Google Analytics
- Advertising and analytics providers
When you click on affiliate links or use third-party booking services, you may be redirected to external websites that operate independently from Velora Travel.
We may receive commissions from qualifying purchases or bookings made through affiliate links. This does not affect the price you pay.
We encourage you to review the privacy policies and terms of any third-party websites you visit.
7. Cookies & Tracking Technologies
Velora uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize content and advertisements
- Measure marketing effectiveness
You may choose to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
8. Advertising & Remarketing
We may use advertising and remarketing services such as Google Ads and Meta advertising platforms to display relevant advertisements to users who have previously visited our website.
Third-party vendors may use cookies and tracking technologies to personalize advertisements based on your browsing activity.
You can manage advertising preferences through your browser or advertising platform settings.
9. Legal Basis for Processing Information
Where applicable under privacy laws, we process personal information based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
10. How We Share Information
We may share your information with:
- Travel suppliers and booking providers
- Payment processors
- Customer support providers
- Analytics and marketing providers
- Legal authorities where required by law
We do not sell your personal information to third parties.
11. International Data Transfers
Because Velora works with global travel providers and third-party services, your information may be processed or stored outside your country of residence.
We take reasonable measures to ensure your information is handled securely and in accordance with applicable privacy laws.
12. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill travel services and bookings
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
- Improve our services
We may anonymize or securely delete information when it is no longer required.
13. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent to marketing
- Object to certain data processing activities
- Request a copy of your data
To exercise these rights, contact us at hello@veloratravel.world.
14. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
15. External Links
Our website may contain links to external websites or third-party services. We are not responsible for the content, policies, or practices of those external websites.
16. Changes to This Privacy Policy
Velora may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
Any updates will be posted on this page with the revised effective date.
17. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Velora
Email: hello@veloratravel.world
Website: veloratravel.world